As you arrive for your appointment please notice in our lobby the new medical check in system. It’s easy to read and use. You simply spell out your first and last name by touching the letters on the computer screen. Next look to the right of the screen and choose the appropriate reason for your appointment. For example, if you are a new patient who has never been seen by Dr. Garland, choose the option “ new patient appointment”. If you have been a patient in the past but are seeing Dr. Garland for a new problem, then choose the option “ established pt with new problem. If you have an appointment with our nurse Sue, there is an option for that as well.
This system is has been around for quite some time and has been used for different businesses. It has now become popular for the medical field and is a useful tool in time management. If you encounter problems with the system or require assistance, Mashell our receptionist will be more than happy to assist you.
Most insurances accepted, if you are unsure Dr. Garland is in your insurance plans network, please call the toll free number on the back of your card before making your appointment.
Please note: Insurance is intended to cover some, but not all, of the cost of your care. Most plans include a deductible and a co-payment: please refer to your policy. Although our office will file your insurance claims, ultimately you are responsible for any amounts that the insurance company does not pay. Your insurance plan is a contract between you and that carrier. COSM will not become involved any disputes regarding co-payments, covered charges, deductibles usual and customary amounts, failure to acquire authorizations, etc. Please become familiar with the terms and benefits of your insurance plan, especially as they relate to orthopaedic authorization requirements and testing. Failure to do so may result in you being responsible for a large portion of the charges incurred. By working together we can help ensure that you receive the maximum benefit from your carrier.
COSM now offers its patient’s a way to help pay your medical bill balances, deductibles and required surgery deductibles. Call our office or email us about CareCredit patient payment plans. CareCredit offers a comprehensive range of plans with low minimum monthly payments that fit comfortable into every budget. Stop by the office and pick up and application to see if you qualify to avoid any delays in your health care treatment.
35 Taylor Avenue, Suite 103, Crossville, TN. 38555 |
(931) 484-3401 | Fax: (931) 484-3405